Straight Answers
About Your Vault
The Basics
What HypaVault is, where your files live, and who makes it.
You don't. Setup is just a passcode: open the app, choose one, and your vault is ready. HypaVault never asks for an email or phone number.
Read the Help ArticleOn your phone only, encrypted. Nothing you store ever reaches us, and backups go only where you save them.
Read the Help ArticleNo. Your files are encrypted on your phone with keys only your passcode or recovery phrase can open. We never receive them.
Read the Help ArticleYes: iPhone (iOS 16 or later), iPad, and Android phones and tablets (Android 10 or later). There's no desktop version.
Read the Help ArticleEnglish, Simplified Chinese, Hindi, Spanish and French, with Automatic following your phone. The Terms of Service and Privacy Policy stay in English.
Read the Help ArticleCyberdunes, in Mumbai, India.
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Passcode and Recovery
Your passcode, your recovery phrase, and the protections built on them.
Tap "Forgot Passcode?" and enter your 12-word recovery phrase, then choose a new passcode.
Read the Help ArticleThen nobody can open the vault, including us. That's the price of real encryption. Write the phrase on paper and keep it safe, and make backups.
Read the Help ArticleA second passcode for when someone forces you to unlock. It looks like a normal unlock, silently erases every other vault on the phone and opens an empty one.
Read the Help ArticleWith Pro, your lock screen can be a working calculator or an alarm clock, and the app icon a calculator or a clock. To open the vault, type your passcode into the calculator and press =, or set it as an alarm time. On iPhone the name under the icon stays "Hypa"; on Android it changes too.
Read the Help ArticleWith Pro, up to three, each with its own passcode and recovery phrase. Nothing in one vault shows that the others exist. Free has one.
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Backups and New Phones
Keeping a copy you control, and taking your vault to a new phone.
Back Up Now makes one encrypted file of your vault, checks that it opens, and lets you save it wherever you like. It opens only with your recovery phrase. Backups are free on every plan.
Read the Help ArticleYes. Restore an encrypted backup with your recovery phrase, or (with Pro) send the vault from your old phone over Wi-Fi. If you restore your whole phone from a backup, HypaVault asks for each vault's recovery phrase to bring it over. Use Restore Purchases to bring back Pro.
Read the Help ArticleNo. Sync goes straight from one phone to the other over your Wi-Fi, encrypted, with no server in between. Both phones need to be on the same network.
Read the Help ArticleWith Pro, Share Vault makes an encrypted copy and a one-time code. Send them separately, and the other person opens it in HypaVault as their own vault, with their own passcode.
Read the Help ArticleYes. Seed phrase notes hold 12 or 24 words, encrypted, and show the words only while you press and hold.
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Plans and Pricing
What's included, what Pro costs, and what happens when it ends.
The full encrypted vault with the camera, recorder, file manager, notes, seed phrase notes, search, backups and restore. Free holds 50 photos, 5 videos, 5 notes, 5 audio clips and 5 other files, and one vault.
Read the Help ArticleEverything you've stored stays safe, viewable and exportable. You just can't add more of that kind until you upgrade or make room.
Read the Help Article$24.99 a year after a 3-day free trial, or $39.99 once. Those are US prices; your store shows your local price.
Read the Help ArticleChoose the yearly plan and start your 3-day trial. Every Pro feature unlocks right away. Cancel at least 24 hours before it ends, in your App Store or Google Play account settings, and you won't be charged. The store offers one trial per account.
Read the Help ArticleNothing is deleted. You can still view and export everything, and all your vaults still open. You just can't add past the Free limits, and Pro features like Stealth Mode go back to the standard look.
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Privacy
What HypaVault collects, and how it keeps your screen private.
Only what a purchase needs. The App Store or Google Play takes the payment, and RevenueCat records it with an anonymous ID. Nothing you store, and no names or personal details, ever reach us.
Read the Help ArticleOn Android, yes: screenshots and screen recordings of the app show black. iPhone doesn't allow apps to block screenshots, so HypaVault covers itself in the app switcher and while the screen is recorded or mirrored.
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See It for Yourself
The quickest answer is often the app itself. Download HypaVault for iPhone, iPad or Android, choose a passcode, and your vault is ready.